1. Verify your information
In order to keep Placemakr safe for all guests and residents, we require all guests to verify their information before giving access to the building and their unit.
We will send you a unique link to verify your information and complete your reservation, however you may also look it up here.
2. Visit us at our Guest Services Office to check-in
All guests are required to stop by the Guest Services Office to receive their room assignment and their key fob. Our office is located in The ANOVA Building in room 310 on the third floor. Upon arrival, please use the intercom to call Placemakr and take the elevator up to the third floor to check-in.
3. Head up to your room
You will receive your room assignment and the associated key fob when you check-in at the front desk. Key fobs must be returned to the Guest Services Office, in room 310, upon departure. Missing or unreturned fobs will result in a charge of $100 to the payment method stored on your reservation.
4. Accessing your room
Scan your key fob on the reader. Turn the lock first, and then the handle, to open the door.

Don't forget to lock your door when you exit, as it does not lock automatically. Scan your key fob and turn the lock, then try the handle to confirm.

Arriving by foot or getting dropped off
Placemakr Downtown Phoenix is located within ANOVA Central Station Apartments at 311 N 1st Ave, Phoenix, AZ, 85003. This complex is made up of two buildings: The Maeve and The ANOVA. We are located within The ANOVA building.
Approaching our property on W Van Buren Street, make a right onto the unnamed street between The Maeve and The ANOVA. There is a temporary loading zone near the Placemakr entrance.
If you are dropped off via rideshare on N 1st Avenue, take the underpass (which would have you headed east toward N Central Avenue) until you find signage for the Placemakr Downtown Phoenix entrance.
You can click on the below map to have it populate in a separate tab that provides a more zoomed in view!
Parking
There is a parking garage located within the building off of W Polk Street. It is operated by a third party but Placemakr guests receive a special rate of $22 per night. In order to receive this rate, please sign up for parking via this link prior to arrival. If you park in the garage prior to checking-in and receiving your key fob, please follow the signs for Placemakr, use the intercom to call Placemakr and take the elevator to the third floor to visit our Guest Services Office in room 310.
Placemakr guests are welcome to use the amenities throughout the building which include:
The following amenities will be available in late November 2025:

For any food deliveries, meet your driver when they arrive. We are unable to accept food deliveries on behalf of our guests.
Placemakr Downtown Phoenix
311 N 1st Avenue
Unit 310
Phoenix, AZ, 85003
You can pick up the package 24/7 in unit 310 which is our Guest Services Office.
We've partnered with Roku so you can stream TV just like you do at home. There are over 15 popular apps pre-downloaded on the TVs that you can sign into, or you can download any available apps from the Roku App Store. For a live TV option, check out the Pluto TV app which offers over 100 channels.
We always clear your login information after your stay.
For a quick and seamless TV experience, we recommend having your login information ready prior to arrival.
Each unit has an in-unit washer and dryer for washing your clothes and linens. All units are also equipped with irons.
You’ll have broom and dustpan, toilet paper, paper towels, dish soap, and laundry detergent, and you can add á la carte unit cleaning for $119/cleaning. If you need extra towels or linens, please ask us. For stays longer than 7 days, we offer a complimentary cleaning.
Q: Does Placemakr Downtown Phoenix allow pets?
Service animals trained to perform specific tasks to assist a person with a disability are welcome at Placemakr Downtown Phoenix. Other animals, including pets and emotional support animals, aren’t permitted.
Q: Do you have a pack-n-play?
A: Yes! Placemakr Downtown Phoenix is family-friendly. If you need a pack ’n play, please let us know before your arrival, and we’ll make sure you’re all squared away.
Q: Is there luggage storage on-site?
A: Yes, Placemakr Downtown Phoenix provides complimentary luggage storage in our Guest Services Office (unit 310). If you arrive early, we’re happy to offer free luggage storage until check-in time at 4 p.m. Placemakr is not responsible for lost or stolen property.
Q: Does Placemakr Downtown Phoenix provide housekeeping for its guests?
A: We provide all the necessities to keep your room clean, including laundry (in-unit washer and dryer) and dishwashers. We do, however, offer à la carte cleaning for $119. Contact us to arrange for this service.
Q: Does Placemakr Downtown Phoenix offer early check-in?
A: When available, we're happy to offer early check-in for an additional cost.
Subject to availability. Please inquire with property.
Q: Does Placemakr Downtown Phoenix offer late checkout?
When available, we are happy to offer late checkout for an additional cost.
Subject to availability. Please inquire with property. Otherwise, checkout is at 11 a.m. to ensure we can prepare for future guests.
For non-prepaid reservations on our standard cancellation policy, your payment method on file will be charged the day before your arrival. If you need to update your payment method, please let us know.
We do not accept cash or pre-paid credit cards.
Please be aware that a $150 hold (or such other amount as you are informed at check-in) to cover any costs and fees may be placed on your credit card or debit card through your date of check-out. Such hold may not be released for up to 72 hours from the date of check-out or longer at the discretion of your card issuer.
Please refer to your confirmation email to review your cancellation policy. If you need to cancel or modify your stay and you booked directly through Placemakr.com or our team, please contact us. If you booked through a different site, such as Expedia or Airbnb, please contact that site directly to alter your stay.
As a guest of Placemakr Downtown Phoenix, you agree to our full terms and conditions which include: